GENERAL TERMS AND CONDITIONS (the “TERMS”) OF TONY ROBBINS UNLEASH THE POWER WITHIN™ VIRTUAL EVENTS (THE “VIRTUAL UPW EVENT”) FOR NEW VIRTUAL UPW EVENT PURCHASERS ONLY
1. PAYMENT
A. Customer tuition must be paid in full at time of enrollment into the Virtual UPW Event.
2. TRANSFER, DEFAULT, CANCELLATION, AND TERMINATION
A. Transfer: For one time only, Customer may transfer the event enrollment for the Virtual UPW Event from the originally purchased event date to the next desired and available date, without any additional charge. Additionally, Customer may transfer their event enrollment to another individual, or transfer their event enrollment to a Robbins Research International, Inc. (“RRI”) product or to a RRI coaching contract without any additional charge. After an initial transfer to another Virtual UPW event, Customer may transfer their UPW event enrollment subject to a $75 transfer fee for each subsequent transfer. In order to transfer, you must do so by notifying RRI in writing by logging on to tonyrobins.com/help with Attn: UPW EVENT TRANSFER in the subject line. Enrollment is on a first come, first serve basis determined by the date of enrollment. If Customer chooses to transfer, Customer will relinquish priority standing in the event for which Customer enrolled.
B. Default: Customer’s account must be current under these Terms before the start of the Virtual UPW Event.
C. Cancellation: Customer may cancel this transaction without penalty or obligation by submitting to RRI a signed and dated written notice submitted prior to midnight of the third business day after the purchase and prior to the commencement of the event. Notice must be in writing by logging onto tonyrobins.com/help with Attn: UPW EVENT CANCELLATION in the subject line. Faxed notices will not be accepted. Refunds will be issued within 4-6 weeks based on original method of payment. After the third business day, Customer may not cancel this transaction and all amounts paid by Customer to RRI in the event of Customer’s cancellation are nonrefundable, other than as provided in Section 2.F., herein.
D. Refunds will be issued within 4-6 weeks based on original method of payment.
E. No-Show: No refund or other credit will be provided if Customer fails to both 1) attend the Virtual UPW Event on the Virtual UPW Event dates and 2) obtain advance written consent from RRI, as provided in section 2.A., and 2.C. herein.
F. Satisfaction Guarantee: Once the Virtual UPW Event commences, if not completely satisfied with the Virtual UPW Event, Customers seeking a refund will need to click on a link you will be provided at the Virtual UPW Event for RRI Customer Service, and complete the necessary form online during the Day 2 break at the Virtual UPW Event. REFUNDS ARE AUTHORIZED AT THIS TIME ONLY. To be eligible for a refund, Customer must have attended the Virtual UPW Event up until the Day 2 break and request your refund through this Customer Service link and complete the required form online during the Day 2 At Customer’s option, we will apply Customer tuition to another event (less the $249 USD for the Personal Power or other program received by Customer), or send Customer a full refund (less the $249 USD for the Personal Power or other program received by Customer) within 4-6 weeks based on the original method of payment. Once you apply for the Satisfaction Guarantee at this time, you will no longer have any access to the Virtual UPW Event, and you agree to delete at that time any materials provided to you, including without limitation the online UPW workbook. Complimentary enrollments are not eligible for refund or credit.
3. GENERAL PROVISIONS
A. Warranties: Customer acknowledges that Customer is not relying upon any warranties, promises, guarantees or representations made by RRI or anyone acting or claiming to act on behalf of RRI unless it is in writing and made a part of these Terms. All advertising material and all prior representations or agreements, if any, whether oral or writ- ten, are hereby superseded by these Terms. These Terms contains the entire understanding and agreement between Customer and RRI, and no addition or modification of any of the terms herein shall be effective unless set forth in writing and signed by Customer and No RRI representative has authority to modify any of these Terms.
B. Terms and Conditions: By signing up and registering for this Virtual UPW Event, Customer is agreeing to be bound by these Terms, including all the Terms and Conditions herein. These Terms are governed by the laws of the State of California.
C. Dates, times, and structure of the Virtual UPW Event are subject to change.
D. RRI reserves the right to terminate this enrollment for any reason it deems appropriate. Tuition credits and refunds will be reviewed on a case-by-case basis.
E. Assignment: This agreement may not be assigned to another individual or entity without express written approval of RRI.
F. Further Releases: At RRI’s sole discretion, RRI may require you to agree to additional terms and conditions to attend the Virtual UPW Event. Such additional terms shall be in addition to, and shall not supersede these Terms, and these Terms shall continue in full force and effect.
G. Personal Use and No Recording: You agree that by participation in or attending this Virtual UPW Event, you expressly agree not to record by audio, video, photography or any other means, any portion of this Virtual UPW Event, nor will you publish, post on the internet or otherwise make publicly available any recording of any portion of this Virtual UPW Event. You also understand and agree that all written and/or electronic materials provided by RRI in connection with the Virtual UPW Event are protected by the copyright laws, and you agree not to use any and all such written/electronic materials in any form after this Virtual UPW Event, other than for your personal use