How to keep your customers happy
When you hear the words “customer experience,” what comes to mind? Is it a friendly customer service rep? Is it…
When you hear the words “customer experience,” what comes to mind? Is it a friendly customer service rep? Is it…
It’s not what you say, but how you say it. Tone of voice often means much more than what you…
“Long distance never works.” “The seven-year itch is real.” “Children always kill romance.” “You can’t have love and a successful…
We’ve figured out how to control most things in our lives – our bodies, our weight, our work. But relationships?…
How do you and your partner fare when stress enters the relationship? Does stress become a source of conflict and…
What makes a relationship truly extraordinary? Is it the way you communicate with your partner? Does setting relationship rules for…
We tend to think that the way we view the world is the way the world really is. And when…
Is the customer always right? It’s a common adage in the customer service industry. But if you talk to anyone…
Socrates’ quote “Know thyself” is one of his most famous, but did you know he also wrote about caring for…
https://youtu.be/faTGTgid8Uc How often do you feel joy – a truly pure, unadulterated feeling of delight, bliss and happiness? As children,…