5 corporate communication issues
What’s the office environment like where you work? Are people able to communicate effectively, be productive and grow both individually and as part of the larger team? Or does your work environment often feel stagnant, hostile or inefficient?
Do you feel free to express your ideas or do you feel stuck at work, and as a result, stuck in life? No matter your position at work, you can improve your office’s corporate communication. Here are the five most common things that affect communication in the workplace and how to move past these roadblocks.
1. Differences in leadership style
We tend to think of leaders as fitting a certain mold. You might imagine a leader who’s extroverted, loud and friendly. The thing is, there’s no right or wrong way to lead, and there are several leadership styles. Communication in the office can go awry when companies fail to recognize different kinds of leaders. Leadership isn’t a skill people are born with or without, but something that can be learned and perfected over time. Offering leadership programs for people with different skill sets and recognizing varying leadership styles can help your company improve communication and overall effectiveness.
2. Perspective: Matchers vs. mismatchers
You might disagree with someone more strongly if you don’t understand how they see the world. There are several metaprograms – mental processes that impact how we view things – that can alter communication. A major one is identifying as a matcher or mismatcher. The next time you’re struggling to establish effective communication in the workplace, ask your team to look at an image of three circles – two are identical and one is slightly smaller. Ask them what they see. Do they point out similarities or differences between the shapes? Those who mention the sameness of the spheres are matchers, while those who notice differences are mismatchers. Depending on how they view problems, looking for similarities or differences, getting a grasp on someone else’s perspective can help diffuse conflict.
3. Forgetting about human emotion
Sometimes at work, we view our coworkers as productivity machines instead of humans. When you forget about human emotion, communication is nearly impossible. Every single person at your office has dreams, people who love them at home and different motivations for their chosen profession. By treating people like they’re simply supposed to turn out work without accounting for their feelings, communication can break down over time. Make sure everyone at the office feels significant and offer venues for them to be heard.
4. Ignoring diverse or quiet voices
It can be easy to pay attention to the loudest voices in the room. There’s always someone who talks over others or can’t wait to share their idea. But many times, there are ideas that would benefit the communication and productivity of your office that are overlooked. Choosing to hire a diverse blend of people, ranging in genders, ethnicities and backgrounds, will enable your organization to look at problems from a variety of perspectives. Respecting the opinions of those who are unlike you leads to more creative solutions and better communication.
5. Confusing busyness with productivity
Do you have a coworker who always seems busy but never seems to accomplish much? That’s because there’s a major difference between busyness and productivity. When someone engages in too much mindless busy work, they become unable to communicate with the organization at large. True productivity comes from getting your optimal results while managing how much time and effort is expended. Are people in your office unable to communicate because they’re so bogged down with busy work? Give a crash course on delegating projects, how to say no to non-essential tasks and discuss how your team can become more effective.
Mastering the art of effective communication can take time, but in order to succeed at work and in all areas of your life, you need to realize that communication is key. Discover how to make massive progress at work and communicate in a productive, powerful way by attending Business Mastery, a multi-day event that will give you the business tools and strategies needed to thrive.
Stimulate effective communication in the workplace
Create a communicative environment in the workplace by learning to adapt to the varying personalities. Have your employees take the Tony Robbins DISC assessment to discover their drive and behavioral styles.