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You agree to pay Robbins Research International, Inc. (“RRI”), the tuition amount as you selected for the event and program selected. Tuition includes the session(s) and applicable course materials. For live, in-person events, transportation, lodging and food costs are not included.
From the date of this agreement (the “Agreement”), your purchase you have twenty-four (24) months to complete your event (“Contract Term”). If you do not complete the event within that timeline, RRI will terminate your contract, and you will forfeit all tuition paid to RRI.
A. Transfer of Live, In-Person Events:
Subject to applicable transfer fees, you may transfer one time for LIFE MASTERY prior to the start of your chosen session into the next available date for the same session. You must do so by notifying us in writing. Because these programs will sell out well in advance, enrollment is on a first come, first serve basis. If you choose to transfer, you relinquish your priority standing in the programs for which you enrolled. For Live, in-person events, if you transfer within 90 days of your scheduled session the following fee(s) will be due at the time of transfer in addition to your tuition and will be deducted from tuition you have paid for other sessions if you do not pay the transfer fee(s).
B. Transfer of Digital Virtual Events: If you are unable to attend the virtual LIFE MASTERY event for which you enrolled for any reason, Call the RRI Customer Service Department prior to the beginning of the virtual LIFE MASTERY event to transfer your enrollment. If you choose to transfer, you relinquish your priority standing in the programs for which you enrolled. For digital virtual events, if you transfer within 30 days of your scheduled session the following fee(s) will be due at the time of transfer in addition to your tuition, and will be deducted from tuition you have paid for other sessions if you do not pay the transfer fee(s).
C. Previously transferred and complimentary tickets are not eligible. If after your transfer, and you are unable to attend the virtual chosen LIFE MASTERY event, contact your Personal Sales Representative at least seven days prior to the beginning of the chosen virtual LIFE MASTERY event. We will move your enrollment to a non-refundable LIFE MASTERY event voucher which must be used within one year from the chosen virtual LIFE MASTERY event date or the Contract Term, whichever is later, and the above transfer fees shall still apply. At that point, you will not be eligible for the Satisfaction Guarantee as provided in Section 8 herein. Some restrictions apply.
A. Full Payment/Conversion: If your Full Payment is received by RRI within 10 business days from the date of your purchase, then any Paid in Full bonuses will be applied to your account. If any time after 10 days, you have not made the full payment, RRI shall in its sole discretion, find oyu in default of this Agreement as described in Paragraph 5(A), herein.
B. In Person Upgrade: At its sole discretion, RRI may require an additional payment in addition to your LIFE MASTERY tuition. In Person Upgrade is nonrefundable/nontransferable. (United States Events Only. May be offered for live, in-person events only).
A. Default: If you do not pay your tuition by the agreed-upon payment terms, then you will be considered in default of this Agreement. You will forfeit your enrollment. RRI will have the right, to terminate this contract, and upon such termination, you will be subject to the Damages Fee set forth in section 5(C), below.
B. 72-Hour Cancellation: You may cancel this transaction without penalty or obligation by submitting to Robbins Research International, Inc., a written notice prior to midnight of the third business day after the date of this Agreement. Your notice must be sent to tonyrobbins.com/help with “Attn: LIFE MASTERY CANCELLATION in the subject line. Faxed notices are not acceptable. Note: Refunds will take approximately 4-6 weeks to post to your account.
C. Termination: You may terminate your enrollment in LIFE MASTERY by contacting RRI in writing. Upon such termination, you will be charged a non-refundable, non-returnable Damages Fee set forth as follows: Because it would be extremely difficult and impractical to assess actual damages suffered by us in the event you default or terminate your Agreement you agree to pay $1,995. This is a non-refundable, nonreturnable Damages Fee.
D. No-Show Fee: If you do not attend any of your confirmed sessions of LIFE MASTERY (whether virtual or live, in-person event) without express written consent from RRI, you will forfeit tuition minimums for that session(s) enrolled, and that session will have been considered held.
E. If RRI offers a third party finance plan that you select as your payment option, and you subsequently cancel this Agreement for any reason (including without limitation, exercising RRI’s Satisfaction Guarantee as stated in paragraph 8 below), in addition to any other Damages Fees as described herein, you agree that all payments of interest made by you to the third-party financing company, shall not be credited to you by RRI in calculating a refund due (if any) because of such cancellation. The Damages Fee as provided in section 5(C), herein, shall continue to apply in determining whether any refund is due to you.
A. Warranties: You acknowledge that you are not relying on any warranties, promises, guarantees or representations made by RRI or anyone acting or claiming to act on behalf of RRI unless they are in writing and made part of this Agreement. All advertising material and all prior representations or agreements, if any whether oral or written, are hereby superseded by this Agreement. This Agreement contains the entire understanding and agreement between you and RRI, and no addition or modification of any terms shall be effective unless set forth in writing and signed by you and RRI. No salesperson or any other agents of RRI has the authority to modify the terms of this Agreement.
B. Reinstatement: If you default or cancel and you wish to reinstate your enrollment for any session, there will be a $750 reinstatement fee added to your tuition, which is due at time of reinstatement. Reinstatement is subject to space availability, and RRI’s discretion.
C. Special Tax: For LIFE MASTERY events attended in locations that charge VAT, GST or other applicable tax, such taxes may be charged to the participant in accordance with local government tax regulations.
D. Terms and Conditions: Your approval and execution of the LIFE MASTERY TERMS AND CONDITIONS (incorporated herein by reference), which is available in advance of the session upon request, will be required prior to admission to any LIFE MASTERY session. Failure to sign the LIFE MASTERY TERMS AND CONDITIONS will be deemed a termination of this Agreement, and you will be subject to Item 5(C) above. You will not be admitted to the applicable session until all course registration and questionnaire forms are returned to us.
E. Subject to Change: Dates, times, locations, and structure of events are subject to change, including without limitation if any events are being offered live in person or via a remote digital format.
F. Private Event: RRI reserves the right to send a participant home (or remove any participant from any virtual event environment) for any reason it deems appropriate. In such cases, there will be no refund for meals, transportation, lodging, or unused food plans, if applicable. Tuition credits and refunds for the event will be reviewed on a case-by-case basis.
G. LIFE MASTERY Specific Terms: All of the following must be accounted for sixty (60) days before you participate in LIFE MASTERY: current with all payments, all questionnaires completed after received by RRI, all travel booked, and hotel confirmed (for Live, In-Person Life Mastery events). All participants must stay at host hotel for LIFE MASTERY.
H. Assignment: This Agreement may not be assigned to another individual or entity without the express written approval of RRI.
I. Translation Costs: Translation costs shall not be included in your tuition to LIFE MASTERY. Cost of translation, at an amount solely in the discretion of RRI, shall be at an additional cost and shall be added to your LIFE MASTERY tuition. It is within the sole discretion of RRI whether translation in any languages shall be offered for any specific LIFE MASTERY event.
J. You understand that all materials, concepts, and information (collectively “Materials”) presented by RRI during this LIFE MASTERY event, either orally, in writing, are the property of RRI and are protected by copyright, trademark, trade secret, and other applicable laws. You acknowledge that the Materials constitute commercially valuable, proprietary, confidential property of RRI, the design and development of which required the investment of substantial effort, time, and money. All rights in the LIFE MASTERY event and the Materials are expressly reserved by RRI. You agree not to reproduce, copy, or otherwise duplicate, and not to distribute, lend, or otherwise transfer, the Materials without the prior written permission of RRI. You agree not to use the Materials in any way that would compromise the confidential and proprietary nature of the Materials. You further understand that the Materials presented by RRI in the Life Mastery event are intended solely for use in the program. You understand that while you are free to use the Materials for your own personal use, and free to tell others about the benefits you realized from the Life Mastery event, you agree not to resell, reproduce and sell, modify and sell, or repackage and sell the Materials. You agree that you will not use the Materials for any purpose other than your own personal use except with the prior written permission of RRI. You agree not to deliver the Materials themselves, either reproduced or modified, or anything derived from the Materials, either orally or in writing, as part of any seminar, training program, workshop, consulting, or similar business activity which you make available to your clients, vendors or to others, except with the prior written permission of RRI
K. Transaction Fees/Exchange Rate: You may be charged foreign or other transaction fees by your bank in connection with this purchase, and you agree that you will be responsible for any such charges. RRI is not responsible for any exchange rate fluctuations.
IMPORTANT:Wire Transfer Routing Instructions
INDICATE PARTICIPANT’S FULL NAME AND AGREEMENT NUMBER ON THE WIRE TRANSFER
Make payable to: Robbins Research International, Inc.
City National Bank, 4275 Executive Square, Suite 750, La Jolla, CA 92037 USA ABA# 122016066 Account #027-376-738 SWIFT #CINAUS6L
A. In the unlikely event that after having participated in LIFE MASTERY you decide that particular session is not right for you, then during the Day 2 meal break of the specific event, simply notify a designated RRI official in writing at the program and turn in your notebook, name badge, and course materials–we will fully refund you for that session of LIFE MASTERY. This must be done at the Day 2 meal break of the event. There will be no reimbursement for any unused portion of a paid food plan or for transportation/accommodation costs or for any other costs you may have incurred. Tuition refunds are based on the program allocations that RRI establishes for each session of LIFE MASTERY.
B. For any virtual LIFE MASTERY event, if you decide the particular session is not right for you, any customers seeking a refund will need to click on a link you will be provided at the specific virtual LIFE MASTERY session for RRI Customer Service, and complete the necessary form online after attending until the Day 2 meal break of the specific Virtual LIFE MASTERY Event. REFUNDS ARE AUTHORIZED AT THIS TIME ONLY. To be eligible for a refund, Customer must have attended the virtual LIFE MASTERY event until the Day 2 meal break of the event and request your refund through this Customer Service link and complete the required form online. Once you apply for the Satisfaction Guarantee at this time, you will no longer have any access to the virtual LIFE MASTERY event, and you agree to delete at that time any materials provided to you, including without limitation the online LIFE MASTERY workbook.
C. For any Satisfaction Guarantee as provide in this Section 8, at Customer’s option, we will apply Customer tuition to another event or send Customer a full refund within 4-6 weeks based on the original method of payment. A refund under this Satisfaction Guarantee section is only available if the event attended falls w the allowed Contract Term or transfer period described in Section 2 above.