People buy feelings, not things

Artist, manager, or enterprenuer?

What kind of car do you own? What kind of purse do you carry? What is your favorite brand of clothing? Why?

While product quality and seller reputation matter, the reason we make a purchase goes far beyond the fundamentals. It goes far beyond rational thought. It goes into the subconscious. In fact, research by the Nielsen Company shows that roughly 90% of purchasing decisions are made subconsciously. And further studies have revealed that while our brains process 11 million bits of sensory information every second, our conscious minds can only handle less than 100 per second.

Artist, manager, or enterprenuer?

So how does our subconscious determine our decisions? It comes down to our needs and emotions.

Each and every one of us is unique, but we also share six fundamental needs — certainty, significance, variety, love and connection, growth, contribution — that determine how we feel about ourselves, how we feel about others, and how we experience life. And all behavior, including our purchasing decisions, is an attempt to meet our needs.

That $1000 purse you just bought? That $100,000 car you just leased? The $500 jacket you just got? Each of these items can bring an individual significance.

In fact, people will pay disproportionately to feel significant. And this can be true even if the purchase is gift for someone else. Because they subconsciously believe that giving someone a gift will get them attention, appreciation or even love, which ultimately means one thing — significance.

More than this, individuals buy products that they associate with their identity. That electric car you just purchased? You may think it represents someone who is a cool, environmentally-minded, socially conscious, do-gooder. Or that satchel you just purchased from a local craftsman from a village abroad? It may represent someone who is eclectic, worldly and open-minded.

The driving force in life is a need to be fulfilled, and our purchasing decisions are a direct manifestation of this need. Just watch what Tony has to say about it:

Header image © KasparsGrinvalds/shutterstock

a purple paper boat is leading a row of white paper boats .
Business

Elevate Your Impact: 10 Leadership Qualities Of Remarkable Leaders

Extraordinary leaders all have a mission to serve. Whether it’s serving others or serving a greater good, they know how to influence themselves and others to get behind a big idea that changes the world. While it’s true that influence is the core of leadership, truly remarkable leaders are ones who possess specific leadership qualities that they have […]

Business

Scale your business: 11 ways to build lasting growth

Entrepreneurs excel at creating solutions to big problems, but they all seem to struggle with scaling a business. These big thinkers often use the concepts of scaling a business and growing a business interchangeably, but in reality, they’re two completely distinct concepts. For example, consider a successful startup or new small business: Without a clear […]

Business

7 business triggers that could make or break your business

If there’s one lesson I’ve learned from owning more than a dozen companies, it’s this: leaders anticipate change while the losers are left reacting to it. And if we’ve learned anything from the past couple of years, change is the ONLY constant in life and business. Technology is like a personal trainer pressing the UP […]

Business

Proven ways to turn your profit goals into reality

We often hear success stories about new businesses immediately hitting the profit jackpot. In reality, though, most companies – if they’re able even to stay open – don’t make a profit for at least several years. If you’re a new business owner, you’ve hopefully planned for this delay in income but remain eager to start […]

Business

Achieve more with SMART goals

The value of setting goals in life cannot be overstated. In the words of Tony Robbins, “Progress equals happiness.” We need to feel like we’re working toward a goal to ultimately feel fulfilled and joyful in life. But are all goals created equal? Not necessarily. The outcomes you want ultimately point to the quality of […]

  • Tony's Business Coach Strategy

    Change your story

    Master Tony’s proven strategies to create endless momentum and change the trajectory of your life.

    View upcoming events
  • Coaching for entrepreneurs

    Become the best version of yourself

    Connect with like-minded individuals and start living the life of your dreams.

    View all programs